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Customer Testimonials

Customer Testimonial 1 (22 March 2005):
"Dear Colin,

...I wish to record the fact, that I am completely satisfied with the quality of the work carried out by BAN, but more than that, I also want to compliment you personally - and also Jason, Peter, Craig and Ashley - on your absolute professionalism.

I was impressed with your 'no nonsense' approach when we first met - on a hot Saturday morning in December last year. You demonstrated a genuine pride in the quality of your work and I felt immediately confident that you would deliver exactly what you promised.

My confidence was reinforced during the site inspections. You and Jason thoroughly explained the scheduling and building processes and courteously addressed all my questions.

Colin, I couldn't have been happier with Peter and Craig. It's a much-overused cliche today, but they really did exceed my expectations! They arrived on time every morning, were always cheerful and friendly, and showed tremendous dedication to their craft. To put it simply, they took the time to do things right! Along the way, they managed to deliver everything that was expected - and then some.

Ashley too showed the same conscientious approach when he came to fix the roof and plumbing.

I do than you for your honest and reliable approach Colin - and I thank yourself and Jason for employing truly professional trades people. You can be sure of my willingness to endorse BAN's quality of workmanship and I authorize you to apply this letter accordingly."

Most Sincerely
David Panther

Customer Testimonial 2 (23 June 2000):
"Dear Colin,

I feel compelled to write a note of congratulations on the superb result your company has achieved with our new pergola.

At a time when building standards and quality control in this state seems to be deteriorating, your company's efforts have proven the exception.

From the very outset, everything has gone right with our project.

While I was overseas, you and I were able to successfully negotiate the commercial arrangements surrounding the quotation.

Immediately I gave the go-ahead, the plans were submitted for council approval.

The Pergola itself was erected within one and a half days flat - less than 3 weeks after our agreement to proceed.

I am very impressed by the finished results, which represents a superb combination of function and design - at a competitive price. I note that you have used the best quality materials.

Kindly pass on to your building team my sincere congratulations for a great job!

If you need anyone to provide a reference on future opportunities, it would be our pleasure to vouch for both the design and construction quality.

Please do not hesitate to have any potential customers contact my wife on x x or myself on 0419 x x."

Yours sincerely,
Brian Raftery

Customer Testimonial 3 (30 April 2006):
"Dear Colin,

We would like to thank you and your Team for the professional and courteous manner in which the deck has been completed. We are absolutely thrilled with the result and know that if is a real feature of our home, you can be sure that it will be well utilized.

We would have no hesitation in recommending g BAN Master Builders to our friends."

Thanking You
Yours Sincerely
Ruth and Jan Ferrier

Customer Testimonial 4 (21 March 2001):
"Dear Colin,

Re: Your Job No. 3456, Carport at above address.

"....We would like to thank you most sincerely for the excellent construction job you have done for us. We are delighted with the results. Your team has done a first class quality job of which you can be proud. They have been so pleasant and considerate that it has been a pleasure to have them on the property.

We are looking forward to many happy hours in our new outdoor entertainment area/carport, and we again thank you for helping us to achieve this lovely and useful setting.

Our Thanks and good wishes to you all."

Yours sincerely,
Neil and Julie-Ann Webster

Customer Testimonial 5 (25 July 2001):
"Dear Colin,

"...May we take this opportunity to thank yourself and your contractors for a wonderful job. The professionalism, care and attention at all times was greatly appreciated.

We would have no hesitation in recommending your company to anyone who may request so."

Thanking you all,
Yours sincerely
Helen & John Newman

Call us on (03) 9887 4111 or on Mobile 0418 127 330. We look forward to hearing from you.

 
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